Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. I had hardly any experience, so they were cutting costs and I thought that was wrong and if thats what teaching was going to be about, then I didnt want to pursue it. How would X describe you. If I know people who theyve worked with, I will sometimes ask what would X say about you. Thats why we did what we did with Diversity.. It works brilliantly, but it does so because they both know ITV really well, they both know each other really well and they also work brilliantly together. wanted payment work wanted. In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. Michael O'Leary, the . "[1], After rising to become CEO of Guardian Newspapers Ltd (now Guardian News & Media Ltd) in August 2006,[7] she became CEO of the Guardian Media Group. crew food is still shit. It was a breakthrough moment. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. CEO Carolyn McCall flagged the likely Brexit impact earlier this year in a warning about the effect that the U.K.'s exit from the European Union was having on advertiser confidence. She has helped ITV broaden its BAME recruitment network and helped to educate board members on the issues affecting these communities. Actually, that was our role as a broadcaster, to back our talent," McCall said. You can have an amazing individual who ticks every single box, but if they can't get the team onside and the rest of the team don't really want to turn to them for advice or want their opinion then it becomes very difficult to have a really high performing team. Thanks very much Perrin. She took a Masters in Politics from London University and soon joined The Guardian newspaper on the commercial side, where she began making her name in advertising sales. At ITV we have big times ahead. Advantage of being late mover may mean ITV avoids lessons gleaned from fall of big US. By Ruth Sunderland, Associate City Editor For The Daily Mail, Published: 20:52 GMT, 17 July 2017 | Updated: 09:53 GMT, 18 July 2017, Dame Carolyn McCall was yesterday named as the new chief executive of ITV. ITV chief Carolyn McCall has expressed her disappointment at losing out on broadcasting Emma Raducanu's historic U.S. Open triumph, revealing her company was outbid by rival Channel 4 for the . My very first job was actually teaching. Was there a Who or a What that inspired you to develop a career in business? I dont think you can look at it as one thing. However, in terms of general leadership, then in my view youve got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. When youve got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while youre travelling, you can do more on your commute. If youre told to do one thing you do it. She said, yes its a good thing. One of McCalls first acts when she arrived at ITV in 2018 was to set up a diversity and inclusion council, copying a successful strategy she had used at EasyJet. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. The comments below have not been moderated. You dont want them to be clones in any way, you want difference you want diversity, but you also want to spend time with those people. What do you see as your biggest career highlights or achievement to date? inspirational, insightful and warmly written. She then gained a master's degree in politics from the University of London, and subsequently joined construction group Costain. During 2019 she is undertaking a series of interviews with Business Leaders who have innovated within their field of expertise and have warranted the description of being an inspiring leader. The pilots were up in arms. But, bluntly, you need to be educated. Its a marathon. But its very nice for ITV I think.. McCall mastered that complex culture; she wouldn't have risen so far if she hadn't. And maybe that's exactly what easyJet needs as she flies away from Fleet Street's black clouds and red ink in . A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. I didn't really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. Then easyJet, the day I felt we really turned a corner. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. Theres no point building a strategy by just sitting in an office with a lot of directors and consultants, it just doesnt work. [20], McCall serves as a non-executive board member in the Department for Business, Energy and Industrial Strategy. Yes, well, do you ask Willie Walsh [the former chief executive of British Airways-owner IAG] that? I knew I wanted to be independent and I knew I wanted to work. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. .st1{fill:none;} The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? In an airline, on the operational side, there's no debate around safety issues. Only because I was thinking: people are going to think this is tokenism. Do you have a favourite interview question? I remember being at my newcomers lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didnt have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. Some viewers were horrified. We've put in place a lot of foundations. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. The couple have three children (Emmeline, Max, and Dan) and live in Berkhamsted.[1]. When Carolyn McCall announced that she was moving from the Guardian Media Group to become chief executive of EasyJet, rival Ryanair's Michael O'Leary dismissed her as a media . [16], On 8 January 2018, following seven years as easyJet chief executive, McCall became the first female chief executive of commercial broadcaster ITV. The pilots were up in arms. If you dont have someone with that experience sitting around your management board, you dont really understand whether you are changing fast enough or whether you are doing the right things to make change, McCall said. I was thinking this is an amazing place because anyone will talk to anyone, its very open, it was very non-hierarchical, and it just felt like the culture was really right for me. Off screen, I believe we do well in certain areas and we are working hard on other areas. You never could unless youre in the armed forces where command and control works. ITV stood firm in the face of the criticism and issued a statement in solidarity with Diversity and the Black Lives Matter movement. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. I will also get other people involved in the process for the cultural fit. I believe people find it incredibly painful financially to come back to work, especially middle management. What will Liz Truss mean for the stock market and investors? I think intuition and instinct are real skills and are important. It's not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. This button displays the currently selected search type. They were offering rubbish teachers like me a job. University of Central . [9] McCall became one of five female CEOs of a FTSE 100 Index company. If you dont get it right, then these areas can cause the biggest headaches and have an incredibly negative impact on the bottom line - our clients value our recommendations we listen well and act as a supportive partner. I think everyone agrees with the concept and that most sensible and good employers will want to be able to give flexibility to its employees. At EasyJet, I set up a women's network and encouraged a LGBT network. We've also got a large studios business that sells content right around the world not just to ITV and we are growing that. I think the principle is a good one. I think the awareness has increased but I think the how is still quite hard for a lot of people. [3] She previously served as the chief executive of easyJet from 2010 to 2017. I do think flexibility has to be both ways. She said, yes its a good thing. What's your approach to interviewing and hiring? Dame Carolyn Julia McCall DBE (born 13 September 1961)[1][2] is a British businesswoman of Scottish and Irish descent. BANK OF DAVE replies, Four in five homes don't have enough buildings or contents insurance cover: Here's how to tell if YOUR prized asset might be underinsured, No fault divorce is 'turbo-charging hasty DIY splits' - but spouses could be worse off if important assets like pensions are overlooked, say critics, 'The Beast' for sale: British-built classic car famed for being embroiled in a Rolls-Royce legal case - with a 27-litre aircraft engine guzzling 8 PINTS of fuel a minute, How to pack the pooch:Cars are now being designed to ensure that pets travel safely too - with some of the best ideas to be put on show at Crufts. She has been the chief executive of ITV since 2018. McCalls advice to leaders looking to emulate her success as an advocate is to create strong employee groups who can speak up for the underrepresented, listen to them, and develop clear and concrete plans in response to what you hear from them. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. Do you think it would take government legislation to assist women to return after maternity? At EasyJet, I set up a womens network and encouraged a LGBT network. If I know people who they've worked with, I will sometimes ask what would X say about you. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. I dont think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. In 2014, she was awarded a Doctor of Science Honoris Causa by Cranfield University in recognition of her outstanding contribution to the aerospace industry and her distinguished achievements in international business and was appointed Dame Commander of the Order of the British Empire (DBE) in the 2016 New Years Honours for services to the aviation industry. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. A mother of three teenagers a boy and boy-girl twins she says she manages to survive her brutal 14 hour days by taking moments to reflect. I implemented the female pilot initiative with a close colleague. She has also been a member of the Royal Academy Corporate Board for the last four years, and in September 2014 she joined the Burberry Board as non-executive director. Should you save for your child's future by opening a Junior Isa - and is it better to choose cash as interest rates rise or invest in stocks and shares? [1], On 24 March 2010, McCall's appointment as the chief executive of EasyJet was announced. Ive always been asked how I do what I do, she said. When I get asked to do speeches and especially when I have been asked to do speeches to women who are rising in their careers and they want top tips, then I look at something I did for WACL (Women in Advertising & Communications, London) 20 something years ago and what I said there was use every piece of technology you can, to find the balance in your life so that all the juggling becomes easier. Her Scottish father, Arthur McCall, ran the Far East division of a US textile multinational and her Irish-born mother, Colleen McCall, worked for the British High Commission in India. Looking forward to your next one! There were accusations of hypocrisy when Guardian Media Group used an offshore structure to buy businesses from Emap, in partnership with a private equity firm. We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. Ofcom, Britains broadcasting regulator, received 24,500 complaints from viewers. Before this, no one was championing female pilots, they were just saying the lack of them was woeful. Will the rest of 2022 be better for investors and can the UK market continue to outperform? Ive got three kids and they roll their eyes when I say it to them as I say it so often. You need to take moments for family, exercise, sport, film, travel. Close to one in five shows on ITV last year featured lead characters from Black, Asian or minority ethnic backgrounds. We will also commission original content. P.S. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. Dame Carolyn McCall was yesterday named as the new chief executive of ITV She will arrive at the broadcaster, replacing Adam Crozier As a result she will leave EasyJet, where she has ruled the. The two transformed The Guardian from an advertising desert to a magnet for classifieds through special sections for media, education and the like. The only way I know to truly understand is to consult with the people. Do you think workplace diversity has now become embedded or is there still a lot more work to do? I knew I wanted to be independent and I knew I wanted to work. She also survived tussles with EasyJet founder Sir Stelios Haji-Ioannou, including over her pay. I'd rather be accessible and make time for people because I think you get much more out of that. I like the model of embedding HR partners in divisions so that they really understand what the goals, objectives and strategy are and then help deliver those through working with the team. What I hear repeatedly is once you have your second child and youre looking at childcare, it becomes very expensive, because youre paying for that childcare out of your taxed income and youre often paying two taxes because if you have a nanny or extra childcare support, youre paying tax on that as well. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. It is already the largest global producer of unscripted (entertainment) programmes. Theres not one moment at ITV yet because Ive just been here a year and a quarter, but I know that it is so important to Britain that ITV does well. I think as a woman, you have a different experience but you have an experience of being treated rather oddly I think, especially as you get more senior. Yours sincerely Captain XX. Adjusted profit before tax for the year fell 13 percent to 672 million . Do you have a favourite interview question? Some claimed the performance was racist to white people. Its quite bold, going into a market which Netflix has already been in for eight years but its not Netflix. Walmsley Wilkinson Associates is committed to making a donation for a tree to be planted each time we place a candidate. Our clients tell us they enjoy working with us highly experienced, business savvy, trusted advisors, talent finders, problem solvers, results focused, collaborative, ideas people who engender confidence. If you click on them we may earn a small commission. McCall was speaking as ITV posted a profit fall of 12% but said she is confident of a return to growth despite content investment on new streamer ITVX increasing from 20M ($24M) to 160M ($191M). So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. I know this is probably not a very popular thing to say and I know its not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. One of McCalls first acts when she arrived at ITV in 2018 was to set up a diversity and inclusion council, copying a successful strategy she had used at EasyJet. .miss orla mcintyre corkey rd loughgiel Ballymena. Thats what drives me and keeps me motivated. It's about differentiating the brand and being very distinct. It still takes people aback when I ask that question, it sometimes catches them slightly off guard. But her lack of personal CEO space is not . They were offering rubbish teachers like me a job. How do you think Human Resources should operate within any business? I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role youre in at management level. I will also get other people involved in the process for the cultural fit. Carolyn is Vice President of the French Chamber of Commerce in Great Britain, having joined the board in November 2012. Were launching Britbox which is the BBC and ITV, a new subscription video service. Weve announced the deal, were now implementing it and then just ensuring that our creative talent and our programming remains as strong as it is today. One thing I know for sure is that if you dont bring people with you and theyre not aligned about strategy then actually they just go off and do their own thing. I realised that we'd cracked the operational issues when I got an email at Easter. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. In 1986 she joined The Guardian Media Group, where she . I don't want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. I think I flourished in a meritocracy. Dame Carolyn McCall said the broadcaster has "handled" criticism of the Who Wants To Be A Millionaire? Emotional Intelligence Trainer, & Keynote Speaker - Helping people manage self-defeating thoughts that hold you back! In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. We're launching Britbox which is the BBC and ITV, a new subscription video service. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. That doesnt move anything forward. So that was the What, it was the culture of the Guardian and the purpose of the Guardian; the fact that it was very flat and if you were good at what you did, you had views and you proved yourself, then it was a meritocracy and I loved that. We are therefore doing quite well on screen. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. [8] She was said to prefer a "pragmatic approach to human resources rather than politically correct niceties". [19] In April 2020, McCall along with other senior executives took a 20% pay cut in the wake of the coronavirus pandemic. I started in July 2010 and it was in meltdown everywhere operationally, customers, all the people. She traces it back to her own experience being a senior woman in the clubby male world of business. Its about developing people, spotting the gaps, spotting the problems, exiting people when thats necessary but in a really humane way. Examples include Andi Peters standing in for morning host Lorraine Kelly, Allison Hammond hosting This Morning, and Ian Wright hosting Moneyball. I've always thought HR is about people and about talent, learning, development, recruitment, retention succession. They ranged from claims it wasnt appropriate for family viewing to arguing broadcaster ITV was unfairly promoting a political organisation. In response, the company launched a diversity and inclusion acceleration plan last July. Millions of ITV viewers watched as troupe leader Ashley Banjo told his future child the story of 2020. I had actually been thinking about it for some time.. We had to do lots of things from scratch because it wasnt even really on the radar there in 2010. into good job utv night office in Belfast women wanted in life. can be about process and not about people. I can use that as an example of when it works but if you dont have certain elements in place it can cause quite a lot of issues, so its got to be thought through, its worked through in detail to be effective. Was there a Who or a What that inspired you to develop a career in business? The performance touched on COVID-19 but largely focused on the Black Lives Matter movement. 'We're not on the back foot the whole time' HOLLIE. She will receive a golden hello of around 3 million to compensate her for share awards that she is giving up at EasyJet. They absolutely hated what had been happening. McCall would prefer not to discuss gender politics. Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. She is also ferociously well-organised. Sometimes people in management feel uncomfortable about saying things because they think it might be un-PC, so then they dont say it at all. Work was already underway to address these issues when the Black Lives Matter movement swept the world. "We have a global studios business and so . Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. That's because of technology. All I would say is I think that I have only ever done it one way and you know me well from my past. "The number of emails we got shocking." ITV stood firm in the face of. A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. [15] The company appointed Johan Lundgren, then deputy chief executive of TUI Group, as her successor. Rawcliffe had been head of diversity within ITVs commissioning business. Her reign coincided with some decisions that turned out to be disastrous, including spending 80 million on printing presses when the paper moved to the Berliner format. Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. Rawcliffe was kind of double promoted, McCall said, and the ITV boss worried about how the move might be seen externally. Ad revenue . I think they can legislate around tax. More companies need to think about returning to work induction programs. I did a postgraduate in education after my degree and I went to Holland Park Mixed Comprehensive, where I taught secondary school. You never could unless you're in the armed forces where command and control works. Despite any challenging market conditions, no hiring challenge is too difficult, no brief is too specialist, no geography a problem we specialise in identifying hidden talent. Rawcliffe had been head of diversity within ITVs commissioning business. Broadcasting is a very powerful medium and it doesnt just reflect society, it shapes society. I do all my phone calls, do all my emails before I even walk in the door of the office. We had to do lots of things from scratch because it wasn't even really on the radar there in 2010. host this morning, McCall said she believed her team had "handled it well." Clarkson is contractually committed to one further series of [] Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. I remember coming out that room thinking this is amazing. I left there, because they were amalgamating with other schools and they were laying off very experienced teachers which I really didn't approve of. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. I believe people find it incredibly painful financially to come back to work, especially middle management. Carolyn McCall DBE is no stranger to being the first. I am really clear about this, because I think a lot of H.R. Her battle against mocking male rivals, obstreperous shareholders and a sceptical establishment to become Queen of the FTSE wouldnt be a bad subject for a small-screen drama. She traces it back to her own experience being a senior woman in the clubby male world of business. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. I know this is probably not a very popular thing to say and I know it's not very scientific because you can do assessments and psychometrics, but actually I believe your instinct is important about what that person is really going to be like to work with. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. I don't think I knew but I was brought up abroad and there was a program on TV called Police Woman with Angie Dickinson and I remember thinking I want to do something like that, because she was really strong and dynamic. McCalls flight-path to the top has not been smooth. The intentions are always good on screen, but its a complicated business. He said this thing: Youre changed by what you see but you are also changed by when youre seen. When it came to the crunch, we thought: we dont want to be virtue signalling, McCall said. I didnt really have aspirations, but I was brought up in a family where my mum worked, and my dad worked, so I think it was just about wanting to work. I said to Ade [Rawcliffe, ITVs group director of diversity and inclusion], I think its a good thing, dont you? The song Black Lives Matter by Dax played in the background, including the lyric I cant breathe Floyds last words. We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. P.S. We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. Has the shift from growth to value kicked in already and what shares could profit? Close to one in five shows on ITV last year featured lead characters from Black, Asian or minority ethnic backgrounds. Dismissed as a media luvvie by Ryanairs Michael OLeary when she arrived, she restored staff morale, delivered four successive years of record profits, and piloted EasyJet into the FTSE 100 index. The list put together by diversity and inclusion organisation INvolve celebrates non-ethnic minority executives who are championing their ethnic minority colleagues by pushing for greater representation and equality in the workplace. My team were just extraordinary, they were a brilliant top team. Carolyn Esther McCall died on August 25, 2021, with Merritt (Mac) McCall, her husband of 58 years, and her daughter Kath by her side. Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. But McCall, guided by her mentor, Caroline Marland, Fleet Streets first female advertising director, soon had the cash-registers ringing. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. You can't make people return to work but what you can do is put in place enablers. By Rebecca Marston. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. Ive got three kids and they roll their eyes when I say it to them as I say it so often.
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